General FAQs

What types of payment do you accept?

We accept Cash App, Zelle, and Apple Pay as this is a safe payment method. We will send you an invoice by email once you place an order. All of the payment information that you require to make a payment will be found on your invoice. For your convenience, we also accept Bitcoin. To pay with Bitcoin, just follow the instructions shown on the checkout page. We will only ship orders once payment has been confirmed.

How long to receive an order?

We use express delivery, which typically has a delivery time of 2-3 hours to major cities (depends on the location), with some packages up to  business days if located far from major cities ! If you’re located a bit further away, we kindly ask for your patience!

What are the shipping fees you charge?

On orders below $200, we charge $ for shipping. For any order over $350 (after discounts), the shipping is free. We ship our orders within 2-3 hours : We provide a tracking number to you by email once the order has shipped. If you live in a remote area, your order may take a few extra hours to reach you.

Is my package shipped safely and discreetly?

Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet. All orders come with a tracking link.

Do You Issue Refunds or Exchanges?

We issue cash refunds or exchanges for any product. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help!

Am I allowed to pick up my order?

YES. You can directly pick up your order from us. For you to pick up your order from us you, will have to present us your doctor prescription and your marijuana medical card.

Can I cancel, edit, or add to my order?

Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it is has not been paid for already). Email us at with your order number that you want cancelled

Cannabis 101

What are strains?

Strains are the different varietals of the cannabis plant. There are thousands of different strains and more are created every year. Cannabis growers create new strains by cross breeding different strains to produce entirely new strains. The strain names come from the growers themselves. Some names hint at the flavors, effects, or potency you can expect while other names are more creative than descriptive. Each strain has different combinations of active ingredients and terpenes that create a unique experience – taste, aroma, and effects. It’s very common for cannabis users to have favorite strains based on the experiences the strains produce.

What does Indica, Sativa, Hybrid mean?

The terms Sativa and Indica have been around for over 300 years. Sativa strains originated near the equator and the plants grow taller, slimmer, and with more narrow leaves. Indica strains originally developed in colder, more Northern latitudes and grow shorter, wider, and with fatter leaves. As time (and a lot of cross breeding) has gone on, the strains we have today are technically all hybrids but can span the range of heavily sativa dominant to heavily Indica dominant.

What’s the difference between THC and CBD?

THC and CBD are both phytocannabinoids produced by the cannabis plant. There are over 100 identified phytocannabinoids produced by the plant in addition to THC and CBD. THC is the abbreviation for tetrahydrocannabinol. THC is the most well-known and most abundantly available cannabinoid in cannabis plants. It is the component in cannabis that is responsible for a psychoactive effect, also known as the “high.” CBD is a non-intoxicating cannabinoid found in cannabis and hemp that is also responsible for a number of medical benefits

What are cannabinoids?

Cannabinoids are the active chemical compounds found in the Cannabis Plant. THC and CBD are the most widely known, but there are over 100 different types. Each strain of cannabis has various ratios of each cannabinoid and each cannabinoid has a different effect on the body. This is why you can have different results with different products based on the flowers that they use. Knowing the percentage of certain cannabinoids in your cannabis and/or cannabis-infused product can help you understand how the plant will affect your body.

What are terpenes?

Terpenes, often referred to as the essential oils of cannabis, are oils secreted by the cannabis plant. Each strain has a unique make up of terpenes and it’s these terpenes that create the aromas and taste profiles.

There are hundreds of different terpenes in cannabis but the most common are Myrcene, Pinene, Limonene, Caryophyllene, Linalool, Humulene. Terpenes are not unique to cannabis and you can find them in fruit, herbs, and other plants. Myrcene, for example, is found in highly fragrant plants such as mangoes, hops, bay leaves, thyme, basil and lemongrass.

The science is still fairly new on how terpenes contribute to the effects felt when consuming cannabis. Terpene content varies from strain to strain, grower to grower, and plant to plant.

Where can I consume cannabis?

Consuming cannabis in public is still prohibited. You should consume cannabis in a private location, like your home. It’s also illegal (and dangerous) to drive or operate heavy machinery while under the influence of cannabis. When in doubt, call yourself an Uber or Lyft.

How do I know how much to take?

Everyone’s tolerance and preferences are different. When you’re starting out, start slow with low doses of THC. Gradually up your dose as you get more comfortable with how it makes you feel.

What are the best products for beginners?

It depends on your preferences. Our budtenders are happy to walk you through your options. Whatever form you choose, stick to a low dose, start slow and gradually build up to larger doses.

Edibles are great if you don’t like to smoke, you want to be discrete, and you’re looking for something that tastes like a treat! Edibles do generally take longer to take effect – anywhere from 30 minutes to two hours. The effects usually last longer than other forms as well. Edibles are a great entry point but knowing your right dose is extremely important. 2-2.5MG of THC is a good dose to start with. Most people find that edibles that have CBD as well THC produce a more well-balanced effect and are therefore great for beginners.

Vapes are another great option for beginners. They’re very easy to use, they’re discrete, and the effects hit quickly so it’s easier to figure out your ideal dose. Start with a vape that has a higher ratio of CBD to THC when starting out.

For the cannabis purists, pre-rolls are a great option. They’re already rolled and easy to light. Pick a pre-roll that has a lower THC content along with some CBD. Mini pre-rolls are a good option for beginners – you won’t feel guilty if you don’t smoke the entire thing.

Want to know more?